Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. During high-demand periods, processing may take an additional 1–2 business days.
Domestic Shipping (United States) We offer the following shipping options:
- Standard Shipping (5–8 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Shipping rates are calculated at checkout based on order weight and destination.
Free Shipping We offer free standard shipping on all domestic orders over $75.
International Shipping We ship to select international destinations. International orders typically arrive within 10–21 business days depending on the destination and customs processing. The customer is responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages GetMellowFit.com is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package arrives damaged, please contact us within 48 hours of delivery at support@getmellowfit.com with photos of the damage.
Shipping Restrictions Some products may not be eligible for international shipping due to size or weight restrictions.
For any shipping questions, contact us at support@getmellowfit.com.